Reference

How hot 3xx Handles Your Personal Information

Your account data, payment details, and browsing activity on hot 3xx are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

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What This Privacy Policy Covers

hot 3xx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on hot 3xx, we collect the information needed to run your account — your registration details, the payment methods you use (bKash, Nagad, Rocket), your transaction history, and device identifiers from the browser or app session you connect with. We use

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this data to process deposits and withdrawals, verify your identity, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction.
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We may share data with regulatory bodies where required by applicable law. Retention periods vary by data type — transaction records are kept for the period required under applicable financial regulations, while session and device data is held for a shorter operational window. You can request
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a copy of your data or ask us to correct inaccurate records at any time through our support channel. Availability of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

hot 3xx applies account-level security and clear data practices so you know exactly what happens to your information from the moment you register.

Encryption in Transit

All data exchanged between your device and our servers — including bKash and Nagad payment confirmations — travels over SSL-encrypted connections. Your credentials are never sent in plain text.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner on your first visit.

Account Security

Your account is protected by password authentication and OTP verification on login. If we detect an unusual session — a new device or location — we prompt re-verification before granting access.

Data Retention and Deletion

We hold your account data for as long as your account is active and for the period required by applicable law after closure. Submit a deletion request through support and we will confirm the outcome in writing.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Send your request with your registered account details so we can verify your identity before processing any changes.

Live Chat Start a chat from your account dashboard. Our team can log a formal data request and confirm receipt within the same session.

Email Support Send your data request to our support address. Include your registered mobile number so we can match it to your account record.

Account Settings Some data — like your contact number and payment method preferences — can be reviewed and updated directly inside your account settings page.

Common Questions About Your Data on hot 3xx

Here are the questions we hear most often about how your personal information is handled on this platform.

We collect your name, mobile number, and the payment method you register — bKash, Nagad, or Rocket. Device identifiers and session data are also recorded when you log in.

We store a record of your transaction for account history purposes. Full wallet credentials are never stored on our side — those stay within the bKash or Nagad system.

Yes. Contact support via live chat or email with your registered account details. We will verify your identity and send your data summary within a reasonable timeframe.

Submit a deletion request through our support channel. We will process it in line with applicable retention requirements and confirm in writing once the deletion is complete.

Data is shared only with payment processors (bKash, Nagad, Rocket) to complete transactions, and with regulatory bodies where required by law. We do not sell personal data.

Session cookies keep your login active. Analytics cookies help us improve the lobby experience. Non-essential cookies can be turned off from the cookie preference panel on your first visit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Zone InfoHoldem Proseries

How hot 3xx Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Cookie Controls

Account Security

Data Retention and Deletion

Reach Us About Your Privacy

Common Questions About Your Data on hot 3xx

01 What personal data does hot 3xx collect when I register?

02 Is my bKash or Nagad payment information stored on hot 3xx?

03 Can I request a copy of all the data hot 3xx holds on me?

04 How do I ask hot 3xx to delete my account data?

05 Does hot 3xx share my data with anyone outside the platform?

06 How does hot 3xx use cookies and can I turn them off?

Privacy Policy

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